Terms & Conditions

Terms & Conditions

Effective Date: June 2025

Welcome to Nolly Studio. These Terms & Conditions (“Terms”) govern the use of our services, including but not limited to digital design, branding, web development, interior styling, and all consultations and communications.

Scope of Services

Nolly Studio provides creative services as outlined on our website or within your proposal or invoice. Additional services not listed or agreed upon in writing will incur additional charges.

Payment Terms

• All quotes are valid for 14 days from the date of issue.

• A 50% deposit is required to begin any project, unless otherwise agreed in writing.

• The remaining 50% is due upon final delivery or project completion.

• Pay-as-you-go services are billed in full before any work begins.

• Late payments may incur a 10% monthly interest charge.

Subscription Plans

• Our monthly subscription service requires a minimum 6-month commitment.

• Upon sign-up, your card details will be securely stored, and monthly payments will be debited automatically on the 25th of each month.

• Subscription services include unlimited digital design work as outlined in your plan.

• Late or missed payments may incur a 10% interest fee. Continued non-payment may result in service suspension until outstanding payments are received.

• Subscriptions are non-refundable. Early cancellation prior to the 6-month term may result in a termination fee equivalent to three month’s subscription.

Cancellations & Refunds

• Deposits are non-refundable unless otherwise stated.

• If the client cancels the project after work has commenced, Nolly Studio reserves the right to invoice for all work completed up to the cancellation date.

• In the event of unforeseen circumstances or force majeure, both parties agree to renegotiate project timelines.

Intellectual Property

• Final approved designs become the property of the client after full payment is received.

• Nolly Studio retains the right to showcase completed work in our portfolio and marketing materials unless a written NDA is in place.

• Working files (e.g. PSDs, .AI, Figma, etc.) are not included unless agreed upon in the proposal and may incur an additional release fee.

Client Responsibilities

• Clients are responsible for providing all necessary content, feedback, and materials within agreed timelines.

• Delays in content delivery or approvals may result in project delays or rescheduling.

Revisions

• Projects include up to 2 rounds of revisions unless otherwise agreed.

• Additional revisions will be charged at our standard hourly rate (R750/hour).

Limitation of Liability

Nolly Studio shall not be held liable for any damages resulting from the use or misuse of delivered materials, nor for delays caused by external suppliers or unforeseen technical issues.

Confidentiality

We treat all project materials and conversations with discretion. Confidential information will not be shared or disclosed without permission.

Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be handled in accordance with South African legal procedures.

Updates to Terms

Nolly Studio reserves the right to update or change these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any modifications made.

By engaging with Nolly Studio, you agree to these Terms and Conditions. For any questions, please contact us via the methods listed below.